Air travel service complaints are still above pre-pandemic levels.
The Department of Transportation (DOT) recently released its Air Travel Consumer Report, documenting airline operational data for September and the 3rd quarter of 2022. Flights went down by 4.45 percent between August and September but saw a 2.03% rise year over year between September 2021 and September 2022. Flight operations are slowly recovering overall, but are still nowhere near returning to pre-pandemic levels of operation.
“There was a 15.6% decrease in air travel service complaints from August to September; however, complaints are more than 380% above pre-pandemic levels in September 2019,” transportation officials reported. “DOT remains committed to ensuring airline passengers are treated fairly and is concerned about recent flight cancellations and flight disruptions.”
As the Lord Leads, Pray with Us…
- For U.S. transportation officials as they advocate for the rights of air travelers.
- With gratitude for the improvements in air travel operations in recent months.
Sources: Department of Transportation
